Does your property have low water pressure or low water flow?
Low flow or low water pressure can be caused by
- work we may be doing in your area,
- problems within your property’s plumbing,
- a burst pipe, leak or fault in the area.
What to do if you are experiencing low water pressure or low flow
1. Find interruptions in your area
Click on the links below to enter your address and find out if there are any planned maintenance works, or unplanned water interruptions in your area. This can cause low water pressure if the drains/pipes are being worked on.
3. Check with your neighbours
It may be possible that your neighbours are experiencing a similar issue. If they’re not, this may indicate a problem with your private plumbing. The location of the problem will determine who is responsible for fixing it.
4. Check your stop valve is fully open
Your stop valve is located on your water meter. The stop valve controls the flow of drinking water into your property. Using a spanner if required, turn the valve gently in the direction of the arrow until you feel resistance (do not force it). If it is already fully open, the valve will not move.
5. Check for leaks
Leaks can reduce the flow of water reaching your taps, which can lead to low water pressure. Find out how to detect leaks on your property, and what to do if you find one.
6. Call us
If you have tried all of the above and cannot identify the problem, please call our team so we can investigate for you on 07 5573 5253.